We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Drip1
2 months agoNew member | Level 2
Dropbox Rewind - can you only go back as far the day when you sign up for Dropbox Plus?
I want to revert to a version of a file from a couple of days ago, so i have signed up to Dropbox Plus to get the Rewind feature, but I don't seem to be able to see any changes before the time I bought Dropbox Plus.
Is that to be expected?
- MarkSuper User II
Hi Drip1
You can restore files that were deleted up to 30 days ago as a free user, then 180 days as a paid one.
BUT the key thing here is that if you deleted something say 35 days ago and then upgraded you wont extend that 30 day window because it isn't retroactive, it will only give you 30 days still. The 180 day recovery window ONLY starts at the point of you upgrading.
- Drip1New member | Level 2
Thank you.
I didn't realise that Rewind was available to free users - I only signed up to Dropbox Plus to get the Rewind facility.My problem is that Dropbox says has been no activity/changes to my files before (as it happens) the time I did a Rewind (having just signed up for Dropbox Plus)
- HannahDropbox Staff
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!