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Danette5's avatar
Danette5
Helpful | Level 5
2 years ago

Error message when deleting folders

I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:   There are too many files in one request. Please ret...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.

     

    Thanks,

    Ben

short1981's avatar
short1981
Explorer | Level 3
2 years ago

I have had no problems until today and yes I have 

  • restarted my computer
  • logged out and logged back in
  • refreshed the page
  • etc

In our organization when our filed are ready to print, we click on the folder, then the ellipses (the 3 dots) and click "MOVE" then then it will give us options on where to move it. I then chose the folder that I want and it just stays on "moving files" and never does. Can anyone assist on how to fix this issue? It's really slowing me down at work today.

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