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erlandsen's avatar
erlandsen
New member | Level 1
2 months ago
Solved

Getting errors when managing automations

Hi

when managing Automations in Dropbox I constantly get the "Couldn't add automation to..." or "Something went wrong. Please try again."

I'm not creating elaborate Automations with steps; just sorting into months or years.

Has anyone had the same problem and found a reason and/or fix?

Br/Mikkel

automation
Folders
Photos
  • erlandsen's avatar
    erlandsen
    2 months ago

    Yes, I tried that yesterday with no difference. Today though, it works fine... so I guess everything's alright now. :) 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there erlandsen - thanks for letting us know about this.

    Can you please clear your browser's cache and/or try another browser and let us know if you get the same results?

    If you do, we'd appreciate a screenshot of the error you're getting too. 

    Thanks!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Thanks for the screenshots erlandsen - much appreciated.

        Have you tried using another browser or an incognito window with no extensions or  plugins running as well? 

  • erlandsen's avatar
    erlandsen
    New member | Level 1
    2 months ago

    I've cleaned the cache. Using Firefox.

    When creating automations

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