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Forum Discussion
How to Access Dropbox on PC to Delete Photos once Storage is Full
I currently have the Basic Dropbox plan. In the midst of uploading photos to Dropbox on the PC, the storage is now full and will not let me access Dropbox to delete/move files. I do not want to upgrade my plan as I plan to move all of the photos from Dropbox to my other photo files. How can I access Dropbox when the storage is full without upgrading? Thank you.
- Nancy
Dropbox Staff
Thanks for posting this here, moonterr.
What you can do, in this case, is visit your web account, and delete any excess files from there (it doesn’t matter that your Dropbox account has gone over-quota; you should still be able to do this).
Let me know if that helps.
