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Forum Discussion
I have deleted many files, but my devices are still not syncing
I have deleted many photos and documents from my iPhone and MacAir to free storage space. My devices quite syncing a couple of months ago but now I cannot reactivate this operation. How do I proceed now?
No worries, Marti!
If your goal is to clear up space in your Dropbox account, all you need to do is delete some files from it.
That way, your devices will start syncing again, so there would be no need to create a new account.
Of course, before deleting the files, you can save a copy to your computer, by downloading them first.
If you do wish to delete your account though, you can do so by following the steps here.
Just be careful, because if the account is deleted, it can no longer be recovered.
- Mark
Super User II
Have you deleted the files out of the Dropbox folder? If so are you now under quota?
What does www.dropbox.com/account/plan show?
I did the big purge on my devices. Can you help me get into a place in DropBox to synch with the new storage stats now which is not close to the limit for the free version? I'm not a sophisticated user like my son.
Thanks, in advance. Marti
Hi Mark,
I live 5 miles from the corporate HQ in RWC. Can I bring my computer there and have someone help?
Marti
