Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

macotek's avatar
macotek
New member | Level 1
4 months ago
Solved

I'm getting an error when trying to leave from Dropbox Team.

Hello, I have been under a Dropbox team account and recently, the admin stopped paying, leaving me unable to edit my files. The account is in a locked state, and according to that being the case, I can leave the team by going to dropbox.com/team/leave without needing the admin. 

I click leave team and log out, but I get the loading wheel and then this error:

I still receive an email saying I have left the team, but it still shows the team folder and says I am still a member after refreshing.

Please help!

Thank you

Account Access
Create or delete account
Error Messages
  • Nancy's avatar
    Nancy
    3 months ago

    Hey macotek! I've just logged you a ticket, so that we can check this internally.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey macotek, thanks for posting here today!

    Give me some time to check internally with our Team about this, and I'll get back to you as soon as possible.

    Thanks a bunch! 😀

    • macotek's avatar
      macotek
      New member | Level 1
      4 months ago

      Thank you, please let me know if you need any more information.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Hey macotek, thank you for your patience!

        It seems this is a known issue for some of our users, however our Team is aware and actively working on a fix.

        I'll make sure to update this thread once it's resolved. Thank you! 😇

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!