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Forum Discussion
Moving files from Dropbox back onto PC
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I down...
Walter
Dropbox Staff
Dropbox StaffHey mmday97, sorry to hear you're having issues with this.
Can you please clarify if you have two separate Dropbox accounts or if you're referring to just one, namely your Student account?
Based on your screenshots, it seems that your files are still being synced by the Dropbox desktop app. Would you like to stop syncing and uninstall the app completely from your computer?
Let me know when you get the chance and we'll take it from there.
Hi Walter! Thank you for responding.
So I only ever made a Student account when I was still a student at Arizona State University. I graduated in May of 2022, and my account was suspended about a month ago because I'm no longer a student. I was able to get the account reinstated (lasting for 2 weeks), and I just want to take everything from Dropbox and move it back onto my PC so that I can officially delete my account and not worry about any files being permanently lost. I moved everything from the Dropbox folder on my computer to "This PC" so now there are no longer files in my Dropbox folder. I just wanted to be sure that was enough to keep the files from being lost so I can stop syncing Dropbox and uninstall it. So yes, I just want the files back on my computer, for them to be accessible without needing Dropbox, and to uninstall it.
