You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
LiftingUnicorn
5 years agoHelpful | Level 5
Photos uploading sideways
Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
agpwpnt
Explorer | Level 4
It’s only been since yesterday that this is happening. All previously uploaded photos look okay on mine. Something has changed in the last couple of days. Does anyone from DB ever read these and offer solutions?
agpwpnt
5 years agoExplorer | Level 4
I tried taking a picture with my iPad thinking it may just be my iPhone 11 but that photo is upside down when it loaded to Dropbox. Any photo you take since yesterday is the wrong orientation.
- kartlee5 years agoExplorer | Level 4
I am facing the same issue with orientation from yesterday. How should this be escalated to dropbox team?
- StageScience5 years agoNew member | Level 2
Same with me.
I am also having cropping issues.As in, IF I rotate the image that Dropbox automatically rotates back to the way I want it and THEN crop that upright image as I want it, it saves with the crop applied as if i had never
- StageScience5 years agoNew member | Level 2
To complete my thought...
...it saves with the crop applied as if i had never corrected the rotation in the first place.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!