We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
cdnhaese
5 years agoExplorer | Level 3
Restoring files deleted by accident using Overleaf via Dropbox
I'm using Dropbox in combination with overleaf in order to sync my LaTex projects from overleaf to my Dropbox folder.
About two weeks ago, I accidently removed the files from an overleaf project from my dropbox.
This implies that the files were also deleted on the overleaf site.
I thought I would be able to restore the deleted files through dropbox backup mechanism, however when I look for the files in my dropbox folder, I can only find back one tex file from the approximately 10 files that were originally in the project.
How can I recover these files, given that it hasn't been 30 days yet since i removed them?
- JayDropbox Staff
Hi cdnhaese, thanks for joining the Community!
Did you delete the files in the app itself, or directly from the Dropbox site, app, or folder on your machine?
Was the file in a shared folder that you deleted from the account? If so, try checking if the folder is visible here and add it back to your account.
Keep me posted!
- cdnhaeseExplorer | Level 3
Hi Jay,
The files were deleted directly from my dropbox folder, through the client on my laptop.
Also, the files weren't in a shared folder (I can't see them under the link you sent).
The reason why I removed those files, was because I forgot that the sync between Overleaf - Dropbox works in two ways, so removing the files in Dropbox also results in removing them on Overleaf.
- JayDropbox Staff
Were the files definitely on the Dropbox site at one point? If they were deleted within the last 30 days, they should appear on the deleted files page.
If they’re not there, then the files were either never synced to the site, permanently deleted from the site, or in a shared folder that was permanently removed from the account (which you can see in the events page).
Could any of the above be applicable in your case?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!