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Forum Discussion
'Search by tag' not working
I have applied tags to my photos, but the tags are not showing up in the search bar. When I perform the search, I get results that I assume Dropbox's image classifier has unhelpfully recognized as related to my tag search, but I am not able to filter results that actually have that tag. I have cleared my cache, used Firefox and Chrome browsers (most recent versions), I have used the browsers in incognito/private modes, used Windows and macOS operating systems (most recent versions), and tried searching via my desktop file explorers. Nothing works. I have not tried to move the photos into a new folder to tag them there, because the entire point of adding tags was to filter photos that I wanted to move in the first place.
- Thanks for checking and confirming the tag search issue has been resolved! I am glad I was able to deliver this news.
If you should have any other issues, please reach out! Have a great day.
Hello,
I have applied some tags to the screenshots that I have uploaded to Dropbox. But when I search for it , I am not able to see any results.It says 0 results found. If you see the attachment, I have two tags applied. #range, #f_bo. So when I search of either of them, nothing shows up. Kindly refer the other screenshot. Could anyone advise if this is due to how I tag? Thanks for the help and support
- Iliana-DBX
Dropbox Staff
Thanks for the reports everyone! I was able to reproduce this issue, as well.
Our engineers are aware of this issue and have worked on a resolution.
Please try again and update us to let us know the current behavior. Thanks!Iliana-DBX Thank you for the response. I have tried it out and its working. Thank you very much for the help with this.
- Walter
Hey Suntory & Mustardseed - thanks for flagging this with us.
Could you let us know if you've made sure that your browsers are up to date?
As for you Mustardseed, have you tried clearing your browser's cache or another browser just like Suntory did?
Keep us posted!
hello Walter Thank you for the response. Yes. My Browser is the latest one and also, i tried clearing my cache and also tried it from a different browser. The result is the same. Could you help? thank you.
Hi Walter, as I mentioned in my original post, my browsers are all up to date. In the screenshots I posted, I am searching in the Camera Uploads folder, but this issue persists across all folders.
