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Forum Discussion
Tag search not working
We are using Dropbox to create a database of all our visual assets. We need to be able to search by tag. We have added tags to files, but when we search it is not working, with the exception of one tag. Screenshots above showing tags clearly on a file, but not being searchable.
Does anyone know of a resolution to this problem? We have already tried different browsers and clearing caches.
- Hi philippao, sorry to hear you're having issues with this.
Could you please let me know if you've tried copying or moving the files into a new folder, applying the tags anew and then trying to search for them?
If you did and the issue persists, let me know and I'll send you an email to investigate further.
Thanks so much!
- Walter
Dropbox Staff
Hi philippao, sorry to hear you're having issues with this.
Could you please let me know if you've tried copying or moving the files into a new folder, applying the tags anew and then trying to search for them?
If you did and the issue persists, let me know and I'll send you an email to investigate further.
Thanks so much!That's worked, thank you!
No this didnt work for me. We use dropbox for storing large volumes of files. The reason we use it is because they take up too much space of our hard drives. So not being able to search subfolders for files on line means we have to seriously question continuing with Dropbox.
I'm very surprised many more people are not facing the same issue?
our web based dropbox search doesnt work meaninig we need to locate individual files . we have 3 TB sized account 😞
