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Forum Discussion
LabelsRus
6 years agoNew member | Level 2
Searching within deleted files
How do I search by file name in deleted files? When I use the search bar it searches not-deleted files, and as far as I can tell all I can do is sort deleted files by date range. I have no clue what ...
- 6 years agoHi there, depending on your plan you could have recovery periods from 30 days to 120 days, and potentially longer if you purchased Extended Version History before the new plans came out.If you use the search bar, the deleted files will appear at the bottom of the list in grey, so you can check those grey files for the one you’re looking for.Hope this info helps!
Jay
6 years agoDropbox Staff
Hi there, depending on your plan you could have recovery periods from 30 days to 120 days, and potentially longer if you purchased Extended Version History before the new plans came out.
If you use the search bar, the deleted files will appear at the bottom of the list in grey, so you can check those grey files for the one you’re looking for.
Hope this info helps!
- peta44 years agoHelpful | Level 5
Hello,
searching in deleted files worked until July 2021. Now as of 19 July 2021, the search bar no longer shows deleted files. Is it a bug or am I just not aware of the new way how it's done now?
Thanks a lot, I use searching in deleted files very frequently, so it is important to me.
Cheers, Peter
- Pollard4 years agoNew member | Level 2
I have been using the search feature to look at deleted files regularly and all of the sudden it doesn't work anymore. VERY FRUSTURATING. Occasionally I need to go back and look at a deleted file and see what folder it was in when and I use to be able to do that easily. Not any more - why the change? Please change it back!
- Dan_6 years agoHelpful | Level 5
Hi,
So, I think I remember the whole "greyed out results for deleted files" thing, many months ago... but here it is, Sept 2019 (barely), and I don't see that anymore in my search results.
I know there have been lots of changes in Dropbox over the last few months.
How do I search through deleted files as of Sept. 2019?
Thanks!
- Dan_6 years agoHelpful | Level 5
Replying to self -- looks like I have to first click on "Files" on the left hand side, and then select "Deleted Files".
- Jay6 years agoDropbox Staff
Hi Dan_, it's still possible to do so.
While on the files page, you can click 'Show deleted files' on the right to show any deleted files, while still viewing your file structure.
If you just want to see deleted files, then you click the link on the left.
Hope this helps!
- sprocket0033 years agoCollaborator | Level 8
Apparently they no longer appear at the end of a search.
- simplyvince2 years agoExplorer | Level 4
Search does not work for deleted files for me. It also displays results incorrectly. I was able to successfully restore my file manually but see the screenshots for the results before and after restoring. Notice when I search the exact title "Chad Copher - Weather Report r5", before restoring, search results shows an incorrect name. AFTER the file was restored, the search results ask "Did you mean".
- Megan2 years agoDropbox Staff
Hi simplyvince, happy Tuesday!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so we can continue to improve.
I hope this helps!
- Mike K.612 years agoCollaborator | Level 9
Years of user complaints about this and the best we can get is "Go post this again somewhere else and users can vote on it there!" like this entire thread (one of several on the same complaint) doesn't exist or doesn't matter to you, or an occasional "I'll pass it along and maybe someday if you're lucky and the stars align correctly and we have nothing better to do and the fancy strikes us, maybe the development team will think about implementing this essential feature!"
YOUR USERS ARE COMPLAINING. THEY HAVE BEEN FOR YEARS. WILL YOU LISTEN?
This is downright user-hostile. I need to be able to search for a deleted file by name. I can't understand why DB is so opposed to implementing something so crucial that's been missing for so long.
Meanwhile you're rolling out all kinds of complicated nonessential bells and whistles that have nothing to do with file syncing.
You advertise that we can pay for longer-term file recovery, and then, effectively, provide no practical way to actually do it, unless you have superhuman memory and can remember which of your many thousands of folders it was in and the exact date you deleted it (challenge: try, using just your memory, to recall even the month that you deleted some random file last year), or have time to scroll though a chronological-only list of, in my case, literally hundreds of thousands of deleted files, hoping to find the one needle you need in that unmanageable haystack.
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