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Forum Discussion
dnalor
2 years agoExplorer | Level 3
Unable to delete Dropbox shared folder from my account because of deadlock (no storage capacity left
I’ll think I’m in a deadlock situation.
I have used 104% of my Dropbox storage space.
I have several shared folders which I no longer need. However I removed myself as owner in the past (not knowing the shared folder still exists in my Drobox account).
I like to delete these shared folders. This is however not possible because I’m no longer a member/owner of the shared folder. But because I don’t have any storage capacity left, I’m not able to re-connect to these shared folders (as an owner) to be able to delete these shared folders.
Question: how can I remove (shared) folders from my account which consume all my storage space
Hi epicurean vegetarian, if you're not seeing the option to delete this, is it possible that quota is being used up elsewhere?
Could you check the Dropbox Backup page to see if you have a backup running?
- WalterDropbox Staff
- epicurean vegetarianNew member | Level 2
I can see that page hut I still cannot delete it because I have to join the group but I can't because it says I do not have enough storage. I am in a never ending death loop I cannot get out of.
- JayDropbox Staff
Hi epicurean vegetarian, if you're not seeing the option to delete this, is it possible that quota is being used up elsewhere?
Could you check the Dropbox Backup page to see if you have a backup running?
- dnalorExplorer | Level 3
Hi Walter,
Thanks for your quick response.
Yes I see them on "this page"
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