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pb59's avatar
pb59
Helpful | Level 5
9 months ago

Unable to edit a shared file with Excel Online

Hello, I shared an Excel file with someone and until last week, he could edit this file with Excel Online without problems. But for a few days, this option is no longer visible. I checked the file,...
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  • Sam DBX's avatar
    Sam DBX
    9 months ago

    Hi there everybody,

     

    This issue should be fixed!

     

    If you're still having trouble, please let us know.

     

    Thank you,

    Sam 

acmq's avatar
acmq
Helpful | Level 5

Yes! I have the same problem. I cannot find a way to fix it. Following.

Anna881's avatar
Anna881
Helpful | Level 5
9 months ago

I cannot edit exe-file anymore. Everything used to work just fine a week ago, but now when I open the file, the front page isn't suddenly looking an exec-page anymore. Also option "edit" is light grey and I cannot click it. 

I have been invited to edit the file and my permissions have been checked. In my opinion nothing has changed during the week. Can anyone help me?

  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey everyone,

     

    Just a quick heads-up that our team is aware of the issue and currently looking into it. We'll keep you posted with any updates here.

     

    Thanks,

    Sam

      • pb59's avatar
        pb59
        Helpful | Level 5
        9 months ago

        I followed the same steps as before to see if the problem was resolved, but I had the same behavior. So the issue is still here for me.

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