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Forum Discussion

matdelahaye's avatar
matdelahaye
Explorer | Level 4
4 years ago

Why can't I open Microsoft files on my android mobile device

I can't open a Word or Excel file on Dropbox on my Android phone. From Excel app : Open Add a place Dropbox => message box :   Can't complete task   Office encoutered a problem.   F...
Android
Error Messages
Mobile
Organize
sort
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
Hey matdelahaye - welcome to the Community and thanks for the report.

Our team is aware of this issue and currently working on a fix. 

You can subscribe to this incident through our status page for email notifications/updates as well. 

Let me know if there's anything you'd like to ask in the meantime.
sbiggar5144's avatar
sbiggar5144
New member | Level 2
2 years ago

This error is still occurring. Just as described. This was reported in 2021 and still no fix or workaround?!?

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