We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

dkobia's avatar
dkobia
Helpful | Level 5
2 years ago

Yesterday Dropbox Synced Entire Folders To Content From Months Ago

Inexplicably I woke up to huge swaths of dropbox conflicted copies and content in hundreds of files reverted to states from months ago. Also, it looks like Dropbox is trying to sync everything again....
Delete
Desktop
Edit
Organize
dkobia's avatar
dkobia
Helpful | Level 5

Some more context. It looks like files were reverted to states as far back as February 2023, with the newer files set to conflicted copies. The only folders affected are anything I touched this week (2023-09-23 - 2023-09-30).

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey dkobia, thanks for bringing this to our attention.

 

If I understand correctly, what happened is some folders in your Dropbox folder resynced and the new versions of your files were added in conflicted folders, whereas the files in the original folders reverted back to older versions, is that right?

 

This is quite strange, but let's see what we can find out.

 

Did something happen to your hard drive during this time?

 

Have you looked into this article with reasons why conflicted copies are created, to see if that helps in figuring out why this might have happened?

 

Let me know.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!