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Learn how to make the most out of the Dropbox Community here 💙.
Hey Valeria!
After about an hour from when this is being posted, your user should hopefully gain access to the functionality again, enjoy! 🙂
Kind regards,
Mike Boht
Hi Valeria P.6, thanks for bringing this to our attention.
Could you clarify how you were uploading your document to the site? What document type were you creating?
Were you originally using Dropbox Capture to begin with?
This will help me to assist further!
I was using my regular dropbox (not App, just in browser).
the file is a pdf.
Is it possible you were using Dropbox DocSend, which has a similar feature?
I don't think so. I really just opened my account in my browser and replaced the old questionnaire with a new one. Deleted the old, uploaded the new one.
Also, as far as I remember, everytime I opened again the folder the circle with teh man appeared.
I would actually really like to add a video of myself explaining a couple of things about the questionnaire. Is it possible in any way?
Since it was a PDF file, are you simply able to add the video yourself into the file?
Was the prompt you saw from Dropbox, or the app used to create the PDF?
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