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Forum Discussion

bs98909's avatar
bs98909
Explorer | Level 4
2 years ago

Adding an external drive to the backup cloud devices

I have Preferences / Backups already setup, how do I manually add an external drive?

 

I have the check box for "External Drive Backups" and under devices I see that I have three devices listed. 

 

How do I manually add a HDD as an item to be backed up - Theis external drive is always attached to my iMac and it contains my Dropbox folder.

 

HELP!

  • Jay's avatar
    Jay
    2 years ago

    After reading your original post again, I realized that you wanted to backup the external drive, which also contained your Dropbox folder. This isn't possible when using the Dropbox Backup feature.

     

    If you want to backup the drive, then you need to move the Dropbox folder away from the external drive.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi bs98909, thanks for bringing this to our attention.

     

    If you try to open the Dropbox Backup settings in the desktop app, are you able to backup the external drive from there?

     

    Keep me updated with any progress!

    • bs98909's avatar
      bs98909
      Explorer | Level 4

      Maybe I'm missing that but I don't see any way to do that. I am on an iMac running version 182.4.6427 and when I click on the "Backups" tab I can see "Manage Backups" but NO PLACE to add any drives. When I click on the "Manage Backups" I see my systems listed that are using Dropbox for backups but again no place to add any thing. There does seem to be text at the bottom left called "Add a backup" but that just seems to be text and not a button or anything to click on.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Under the 'Add a backup' section, is there no external drive listed?

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