You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SkarPadyn's avatar
SkarPadyn
Explorer | Level 4
2 years ago

Android Mobile "Upload Files" does not appear

When I hit the "+" sign on my mobile app to upload a file (.pdf in this instance), the "Upload Files" option does not appear, just "Upload photos or videos" and "Upload Folder."  How can I upload a pdf?

Android
Mobile
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi SkarPadyn, you can take a screenshot and then attach it to your next reply.

     

    Regarding the uploading, do you see an option that says 'Create or upload file'?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Welcome aboard the Community, SkarPadyn!

     

    Do you mind uploading a screenshot of the options you currently see on the Dropbox app? 

     

    It would help me to have a visual to see what’s going on. 

     

    Let me know when you’re ready.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi SkarPadyn, you can take a screenshot and then attach it to your next reply.

         

        Regarding the uploading, do you see an option that says 'Create or upload file'?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!