You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

the_ood's avatar
the_ood
Helpful | Level 6
4 years ago

Backup folder name change

Hello! I have 2 macs, one personal and one for work. Both had backup enabled and when I went online, I saw both computers' backup directories. The directories were both in the format of "My Mac (comp...
Computer Backup
Desktop
Dropbox Backup
Sync
  • Hannah's avatar
    Hannah
    4 years ago
    Hey the_ood, thanks for the post and happy Friday!

    I'm afraid that the name of the backup folder cannot be changed currently.

    I will, however, pass this along to our devs team for consideration!

    If you need anything else, make sure to let us know.
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
Hey the_ood, thanks for the post and happy Friday!

I'm afraid that the name of the backup folder cannot be changed currently.

I will, however, pass this along to our devs team for consideration!

If you need anything else, make sure to let us know.
seanscottusa's avatar
seanscottusa
New member | Level 2
2 years ago

Hey Hannah, I have this exact same issue, only for me I upgraded to a new Mac, and now the old one is Mac and the new one is Mac (2). It's really frustrating! Hope y'all can fix this so we can edit the computer names soon!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey seanscottusa, thanks for the feedback on this one!

     

    I just wanted to mention that this is already in the works as some backups and backup folders are currently able to be renamed. 

     

    We are currently working to upgrade all backups to have similar functionality.

     

    If you'd like to track this idea, you can have a look here. 

    • Derek Erb Solutions's avatar
      Derek Erb Solutions
      Helpful | Level 6
      2 years ago

      How will we know when we are part of the lucky group and are able to safely rename our folders without creating any synchronisation errors?

      Will we individually be notified or as a group or as a whole?

      What is the actual status of this resolution?

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Derek Erb Solutions, the option to rename your backups is available in the Dropbox Backup beta.

         

        If you haven’t been prompted to update and would like to be on Dropbox Backup Beta, you can do so by disabling and re-enabling the Dropbox Backup feature. 

         

        I hope this helps!

    • seanscottusa's avatar
      seanscottusa
      New member | Level 2
      2 years ago

      Fantastic news, thanks!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!