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Forum Discussion
Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled ...
For quite a while now (many months) when I right click in my Mac finder and select "create dropbox link" there copy is blank and there is nothing to paste. I am using an iMac with Monterey, but this happened with previous OS versions as well.
My business partners who are also using dropbox just started experiencing this same problem in the last few days. They have not made any changes to their hardware or software.
Any ideas? I have searched forum, installed and re-installed dropbox, etc.
- Megan
Dropbox Staff
Hey windwisher, sorry to hear you're having issues with this.
What's the desktop app's exact status and version as shown in your menu bar at the moment?
Note that you can use these steps to create shared links for your files in the meantime.
Keep us posted!
The status says "your files are up to date".
The version number is v184.4.6543.
Interestingly, when I went into dropbox.com and tried to tried to create link to share, I received a message saying that my files may contain phishing content. This is not possible and happens with any file or any file type, or directlory, that I try to create a sharable link from. I've attached a screen shot.
- Megan
Hi windwisher, I think this might have been the culprit.
It sounds like your shared links may have been banned.
If it's been a while since you first got this error message, may I reach out via email to have a further look into this matter?
Let me know and I'll use the email address that's connected to your profile here, in our Community.
