You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ronb988's avatar
Ronb988
Explorer | Level 3
2 years ago

Client changed Dropbox link into a shared folder

Hi, I recently shared a Dropbox link with a client. I noticed the next day the folder had become a shared folder with the client as member who can edit. I didn’t change the folder type or add the client as a member who can edit nor did I receive any notification. Is this normal. I am still the owner of the folder.

Kind regards

  • Rich's avatar
    Rich
    2 years ago

    Ronb988 wrote:
    I have clicked on the link, it opens a page which shows all my shared links, what do I click on to edit the setting ...

    The option to change the default for shared links is actually on this page. Make sure Who has access is set to Anyone with link, and is set to Can view.

     


    Also why is set to edit in the first place, I don’t want to repeat this process each time I share a link

    Dropbox changed the default for shared links from view to edit quite a while ago. Make the change above and you won't have an issue anymore.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Ronb988 wrote:
    Hi, I recently shared a Dropbox link with a client. I noticed the next day the folder had become a shared folder with the client as member who can edit.

    That's simply not possible. A shared link can not change or be changed to a shared folder. They are two separate forms of sharing.

    • Ronb988's avatar
      Ronb988
      Explorer | Level 3
      Hi, I’ve just checked the original link I sent to the client, when I click the link it takes me to the web browser and there is a blue button labelled join folder. I normally right click and select copy Dropbox link from my pc desktop I’m sure I did the same action for this link
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        HI Ronb988, did you create a shared link with edit permissions, or with view permissions?

         

        If you share a link with edit permissions, it creates a shared folder that they can add and edit on their account.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!