You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RiCo67
9 months agoHelpful | Level 6
Context menu disappeared from Dropbox app on Win11 build 194.4.6267
Hi all,
it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click).
Due to this problem I can't select what files or folders I want to have availabl...
Nancy
9 months agoDropbox Staff
Thanks for posting this on our forum, RiCo67!
If you look at your system tray, do you see a small Dropbox icon close to your clock settings? If yes, I want you to click on it and clarify the syncing status it reports.
In case the Dropbox icon isn’t showing at all, I’d like you to go to your Start menu instead and relaunch the Dropbox app from your Programs.
Let me know how that goes.
- RiCo679 months agoHelpful | Level 6
Thanks Nancy and sorry if I've been so late..
Yes the tray icon is present and it shows "files are updated"
Everything works fine, I just can't find the context menu to choose what files/folders I want to have offline or online only
- ScottE19 months agoNew member | Level 2
I have the same problem. Someone at DropBox read this thread -- it is useless - must be auto generated with AI. How do we get the sync icons back to being displayed? Please post the answer.
- RiCo679 months agoHelpful | Level 6
Agree
- Hannah9 months agoDropbox Staff
Hey ScottE1, I can assure you we're human!
I'm sorry to hear you haven't found the steps here very helpful so far, would you mind sharing some more info about your current setup like your app's sync status and any relevant screenshots?
It might be something device specific, so If you've tried everything and it's still not working, you can always reach out to our support team as well.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!