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Forum Discussion
DB has full disk access, but won't sync - MacOS Ventura 13.3.1
DropBox tells me that there are 1,000 files on my disk that it can't sync. All seem to be in the same folder. DB tells me that I should give it full disk access. But it has full disk access already. I tried doing a chmod to 777 on the folder. No luck. Any suggestions?
- Mark
Super User II
What version of Dropbox is it?
And poss a simple one, but did you try a reinstall of Dropbox? Its possible the data base is corrupt
Thanks, Mark.
I haven't tried a reinstall because it sounds drastic, at least going by https://help.dropbox.com/installs/advanced-reinstall. I have many hundreds of GB of files, and I depend on DropBox, so I'm avoiding reinstalling until all other possibilities are exhausted.
My DB version is v173.4.6706
Thanks again...
- Hannah
Dropbox Staff
Hey David W.136, thanks for bringing this to our attention.
What's the current sync status, when hovering over the Dropbox icon in your menu bar?
Also, if you try and move one of those files out of the Dropbox folder and then back in, does that help it sync?
