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Forum Discussion
Desktop app is slow when starting up, and slows down the computer while doing so
Why does it take so long to start up dropbox? While it's starting up, other programs are very slow, almost unresponsive. It takes over 20 minutes to show starting/syncing completed. I have 16gb ram, window 7. The start up speed is critical during such time as trying to use the computer to print items for meeting and it freezes up because dropbox is starting and you cannot even stop it from starting, of course there's the option of exiting.
Hey dchassin,
Welcome to the Dropbox Community, let's look into that together!
Please keep in mind that the Dropbox application needs to perform a quick reindex whenever it is restarted or paused/resumed to check if any files changed since the client was last run. A good initial step to improve the syncing performance would be to reduce the overall load of the client, by enabling Selective Sync.
Moreover, you could manually customize your bandwidth settings, that'll probably help you speed things up.
Because you've mentioned that you need your files for work though, let me suggest
I am having the same issue. On my laptop, which is running Win10 and really runs nothing at startup other than the basic Windows utilities, it takes upwards of 40 minutes just to get past the "Starting..." phase. Then there's the "Downloading file list" phase, which can take another 15-20 minutes. I have a lot of stuff in my Dropbox folder (about 150 GB), but that shouldn't affect the startup time and it should have a minimal effect at best on the time it takes to download an index of files, especially when I haven't made any changes between boot-ups! Same problem existed in Win8 before I upgraded. This is ridiculous! What the hell am I paying for?! Oh, and of course no one at Dropbox says anything. Worst customer service I've encountered in a long time. Maybe put them in the same category as Dell.
Hi Guys,
Think I am having a similar issue.
When dropbox is running, it slows my windows explorer response times down for any activity done within the dropbox folder on my machine.
by this, I mean that when dropbox is exited. I can click create on the new folder icon multiple times per second.
when dropbox is running, I click the create new folder. dropbox seems to think about what I am doing for about 5 seconds before refreshing the folder and enabling the create new folder button again.
have you guys experienced this?
did you get answers to your problem?also having same issue, very long "starting" and computer pretty much unresponsive in the meantime. 10% of 1Tb DB used, on a 2012 iMac everything up to date. Would be good to see an answer from Dropbox here. Due to problems with other software (Adobe Creative Cloud) crashing on start, I seem to be doing a lot of restarts lately and the Dropbox starting time is really bugging me.
Not sure why, but dropbox.com is as slow as an 8086 processor and it is significantly impacting our use. Takes 30 seconds + to move between displayed photos and I wait and wait for the opportunity to add a comment in order to collaborate with colleagues. Has Dropbox decided it's too big to fail?
Same here - Macbook Pro with extra memory and no bandwidth issues. Its a little disheartening to see that Dropbox support has pretty much ignored this issue. It does have my team looking for alternate solution because this really is bovine feces.
Experiencing the exact same problems! It's unacceptable in the business world and needs to be addressed ASAP. What are some other cloud systems you guys recommend?
And I understand this is community forums... But come on, at least have a few Dropbox admins roaming on here to look for suggestions, feedback etc...
Hi Everyone out there.
I have been watching this post for a long time.
You will never get a response from Dropbox. So if you waiting for any, dont hold your breath.
Its been exceptionally poor from their side and you wont even get the time of day for any and all comments.
I have the same problem, mostly because my HDD is encrypted and it takes a lot of effort from Dropbox to uncrypt and hash the files to sync.
The best solution I found at the moment is to set Dropbox process as low priority: https://www.nixtutor.com/linux/changing-priority-on-linux-processes/I have the same problem here and still no response by the Dropbox support.
