Forum Discussion

Mike94's avatar
Mike94
Explorer | Level 3
2 years ago
Solved

Desktop app on Windows can't sync files because they're already deleted

I have Dropbox installed on a PC with Win 10. The PC keeps reporting that it can't sync files that have already been deleted (presumably before the sync occurred). Clearing the cache did not help, nor did uninstalling and reinstalling the program.

desktop
Error Messages
sync
Windows
  • Jay's avatar
    Jay
    2 years ago

    Hi Mike94, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing the error message you're referring to?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Mike94, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing the error message you're referring to?

     

    This will help me to assist further!

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