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wimlibby's avatar
wimlibby
Explorer | Level 4
12 months ago

Dropbox Business - No Option to Share Link from Computer

I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I us...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hey wimlibby, thanks for the added info! 

 

It might sound trivial, but is there a chance that you recently updated your OS? 

 

Also, have you tried restarting your device at all?

  • wimlibby's avatar
    wimlibby
    Explorer | Level 4
    12 months ago

    I have not recently done any OS update, just the standard patch updates.

     

    I also rebooted the computer after the two times I uninstalled Dropbox before installing it again.

    I wanted to make sure that Dropbox was fully uninstalled.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Gotcha, thanks for letting me know wimlibby!

       

      Have you also checked our Community Manager's troubleshooting steps here? 

      • wimlibby's avatar
        wimlibby
        Explorer | Level 4
        12 months ago

        I tried that step and didn't fix it.

         

         

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