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Forum Discussion
Solved
Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home d...
If you reduce the upload speed even further, to less than 100 KB/s, are you still getting this issue? Are you connected to a stable WiFi network, or via a hotspot?
Does this only occur on this network connection?
Jay
Dropbox Staff
Dropbox StaffHi denisespencer58, have you tried the steps mentioned previously to restrict the upload speed for the Dropbox app?
Hi Jay, I’m not sure where to do that. I don’t see in properties anything that lets me change the speed. I’m doing this on a Windows machine but I also checked my iPad and don’t see anything either. I did resinstall the program but it didn’t help. F you could guide me to where I should change the speed, I will. Thanks.
- Nancy
Hey denisespencer58, you can try to do this on your desktop app first and see how it goes. To adjust the bandwidth settings of the Dropbox app there, you’ll need to visit the Bandwidth/Network tab of your app preferences.
Let us know if that makes any difference.
Hi, my upload rate is set to 10KB/s and download rate is 50KB/s
- Nancy
Thanks for checking! Can you also clarify for me the current syncing status and app version of your desktop app?
