One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
euanburton
2 years agoHelpful | Level 6
Dropbox External Drive Backup - Changing Computers
I’ve just found out when you change Laptop / Desktop you can’t continue to use the same external hard drive with Dropbox Backup. This is absolute madness. If you want to continue to use that hard d...
Kalak
2 months agoHelpful | Level 5
It's kind of ridiculous. I have over 8TB of data in backup from an external drive.
Now that I have a new PC, I have to reupload that entire library of data again, on a 20Mbps upload!
Considering just cancelling the Backup plan to be honest. 2 years on and Dropbox doesn't seem to care.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!