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Forum Discussion
sclippy08
7 months agoExplorer | Level 3
Dropbox folder not showing up at owner's account, after the change?
I am trying to change ownership of DB folders from one person to another. I invited the new person to the folder and then made them the new owner. However, when I go to the new person's DB, the fol...
sclippy08
Explorer | Level 3
yes it does
On the sharing page it says both people are in the folder
sclippy08
7 months agoExplorer | Level 3
sorry, I misunderstood. I will need to check on the other computer to see
- sclippy087 months agoExplorer | Level 3
ok, I can only check on my computer at this time and it is not there under Sharing.
- Jay7 months agoDropbox Staff
Hi sclippy08, could you clarify how you're accessing the other user's account? Do you have their login credentials?
Are you certain that you've invited the correct email address associated with their Dropbox account?
- sclippy087 months agoExplorer | Level 3
The other person is my boss. I am looking at one DB on her computer, which is her personal account, and I am logged into the other DB with my computer which is her business account. I am trying to migrate all the personal folders to her business account.
In most cases, I was able to invite her to the folders using her business account email. Yes, I used the correct email. However, there are 15 folders that I did not get. I know its confusing. sorry!
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