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Forum Discussion
MonikaE
4 years agoHelpful | Level 6
Dropbox isn't syncing anymore after upgrading to Ubuntu 20.04
I upgraded from Kubuntu 18.04 to 20.04 a little over a week ago. Since then Dropbox isn't syncing anymore. The icon in the task bar keeps switching between the network folder icon and the box icon (D...
- 4 years agoIt's working again.I ran ~/.dropbox-dist$ strace -f ./dropboxd.It often showed ("Vorgang nicht zulässig" = "activity not allowed"):[pid 8640] openat(AT_FDCWD, "/home/monika/Data/Dropbox/Dateien/programme/Videobearbeitung/software/otr-verwaltung3p/data/tools/intern-VirtualDub/wine/dosdevices/z:/usr/lib/jvm/java-1.11.0-openjdk-amd64/legal/java.compiler", O_RDONLY|O_NOATIME|O_CLOEXEC|O_DIRECTORY) = -1 EPERM (Vorgang nicht zulässig) zu sehenI moved the entire folder Videobearbeitung out of the Dropbox folder be on the safe side and restarted Dropbox.Immediately things improved, a notification showed "90 files deleted from Dropbox", my husband's PC showed "9 files changed" for a shared folder and after a while the systray icon stopped blinking and just showed the box (without arrows).
(The weird thing is that I had deleted all local files at one point and Dropbox had downloaded them - including the offending one.)
The "echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p" probably also was part of the solution.
Hannah
Dropbox Staff
Hey MonikaE, thanks for reaching out!
Can you actually check the sync status of the Dropbox app, by hovering your cursor over the Dropbox icon in your system tray?
And can you also confirm that you have the correct system requirements to run Dropbox on your computer after your OS update?
Let me know what you find!
MonikaE
4 years agoHelpful | Level 6
Hovering over the system tray icon doesn't really do anything, but "dropbox status" in the console yields "Synchronizing".
The requirements are fulfilled, it's Ubuntu 20.04 and ext4. (As I don't have GNOME or Xfce there are no icons in the file manager to show the synchronization status, but I don't mind that.)
- geirha754 years agoNew member | Level 2
Try dropbox (1) - Linux Man Pages. There are some commands that might be helpful. You can try running some of them from terminal. A friend of mine had same issue, no syncing in Ubuntu 20.04. He used some of the commands provided to start the sync process.
dropbox status dropbox help [COMMAND] dropbox puburl FILE dropbox stop dropbox running dropbox start [-i] dropbox filestatus [-l] [-a] [FILE]... dropbox ls [FILE]... dropbox autostart [y/n] dropbox exclude [list] dropbox lansync [y/n]
- MonikaE4 years agoHelpful | Level 6
I'm familiar with them (as you see I have just used "dropbox status", but they did not help with the problem.
I have now deleted/moved all local files from the Dropbox folder (I stopped Dropbox before) and restarted Dropbox and now things maybe started working. Now dropbox status does not show "Synchronisieren ..." (Synchronizing ...) but instead shows "Synchronisierung läuft (191.369 Dateien • 20 Std.)
191.369 Dateien werden heruntergeladen (0,0 KB/Sek., 20 Std.)" meaning "Synchronization is running/in progress" and the time and number of files.But I'm worried about the "0,0 KB/Second" speed. We will see. The folder structure has already been downloaded and a few small files.
- MonikaE4 years agoHelpful | Level 6
At first the solution with deleting/moving all local files seemed to have worked fine, everything was downloaded after a day, the Dropbox icon stopped blinking, the "dropbox status" said "Aktualisiert", which may mean "current".
Now after a reboot of the computer (not sure if that is responsible) the Dropbox icon is blinking again, "dropbox status" yields "Synchronisieren ..." like it did when it was not actually synchronizing anything, the "recently changed files" submenu shows nothing. The folder with the automatic camera uploads from the phone shows photos from yesterday but not from today.
I'm afraid I'm back at square 1. I can't keep deleting and redownloading all my files and remembering which ones I have edited on my PC in the meantime to copy them back.
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