We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

NilsDE2019's avatar
NilsDE2019
Explorer | Level 4
17 days ago

I can't upgrade due to an endless captcha task

I downgraded my dropbox from a team account to private account. After that my Account was full, i need to upgrade.   I can not upgrade because of endless captcha task. i need to find the arro...
Plans
upgrades
  • Walter's avatar
    Walter
    17 days ago

    Hey there NilsDE2019 - thanks for bringing this to our attention.

     

    Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

     

    Thanks!

NilsDE2019's avatar
NilsDE2019
Explorer | Level 4

and the most worst behavior is: i can not contact support, because i only have a basic membership. LOL. But i paid at least 5 years 2500 Dollars...  

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
17 days ago

Hey there NilsDE2019 - thanks for bringing this to our attention.

 

Could you please clear your browser's cache and/or try another browser and let us know if you get the same results?

 

Thanks!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!