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MonikaE
4 years agoHelpful | Level 6
Dropbox isn't syncing anymore after upgrading to Ubuntu 20.04
I upgraded from Kubuntu 18.04 to 20.04 a little over a week ago. Since then Dropbox isn't syncing anymore. The icon in the task bar keeps switching between the network folder icon and the box icon (D...
- 4 years agoIt's working again.I ran ~/.dropbox-dist$ strace -f ./dropboxd.It often showed ("Vorgang nicht zulässig" = "activity not allowed"):[pid 8640] openat(AT_FDCWD, "/home/monika/Data/Dropbox/Dateien/programme/Videobearbeitung/software/otr-verwaltung3p/data/tools/intern-VirtualDub/wine/dosdevices/z:/usr/lib/jvm/java-1.11.0-openjdk-amd64/legal/java.compiler", O_RDONLY|O_NOATIME|O_CLOEXEC|O_DIRECTORY) = -1 EPERM (Vorgang nicht zulässig) zu sehenI moved the entire folder Videobearbeitung out of the Dropbox folder be on the safe side and restarted Dropbox.Immediately things improved, a notification showed "90 files deleted from Dropbox", my husband's PC showed "9 files changed" for a shared folder and after a while the systray icon stopped blinking and just showed the box (without arrows).
(The weird thing is that I had deleted all local files at one point and Dropbox had downloaded them - including the offending one.)
The "echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p" probably also was part of the solution.
MonikaE
Helpful | Level 6
In /var/log/syslog.1 I found three entries like these:
"Jun 25 22:06:47 lilly ”‚»[34300]: Unable to monitor entire Dropbox folder hierarchy. Please run "echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p" and restart Dropbox to fix the problem."
(with differing special characters before 34300).
I've tried the command and restarted Dropbox. For a few second I thought the situation had improved, because now the submenu "recently changed files" showed some files. But now everything is as before.
By the way the submenu "snooze notifications" doesn't load most of the time (it should show 30 minutes, 1 hour and until tomorrow). That was already so before I used the command.
dropbox filestatus * shows "unwatched" for all files (both before and after trying the above command). I have not unselected any subfolders from synchronization in the settings.
MonikaE
4 years agoHelpful | Level 6
~/.dropbox-dist$ strace ./dropboxd
yields a lot of output like this mentioning "The resource is currently not available":
futex(0x7f5c79e00e94, FUTEX_WAIT_BITSET_PRIVATE, 0, {tv_sec=5279, tv_nsec=506637588}, FUTEX_BITSET_MATCH_ANY)
= -1 EAGAIN (Die Ressource ist zur Zeit nicht verfügbar)
futex(0x7f5c79e00ee8, FUTEX_WAKE_PRIVATE, 1) = 1
futex(0x7f5c79e00e98, FUTEX_WAKE_PRIVATE, 1) = 0
recvmsg(24, {msg_namelen=0}, 0) = -1 EAGAIN (Die Ressource ist zur Zeit nicht verfügbar)
poll([{fd=14, events=POLLIN}, {fd=15, events=POLLIN}, {fd=16, events=POLLIN}, {fd=23, events=POLLIN}, {fd=24,
events=POLLIN}], 5, 499) = 1 ([{fd=14, revents=POLLIN}])
read(14, "\1\0\0\0\0\0\0\0", 16) = 8
write(29, "\1\0\0\0\0\0\0\0", 😎 = 8
futex(0x7f5bb000dd70, FUTEX_WAKE_PRIVATE, 1) = 1
recvmsg(24, {msg_namelen=0}, 0) = -1 EAGAIN (Die Ressource ist zur Zeit nicht verfügbar)
poll([{fd=14, events=POLLIN}, {fd=15, events=POLLIN}, {fd=16, events=POLLIN}, {fd=23, events=POLLIN}, {fd=24,
events=POLLIN}], 5, 487) = 0 (Timeout)
futex(0x7f5c79e00e90, FUTEX_WAKE_PRIVATE, 1) = 1
futex(0x7f5c79e00e98, FUTEX_WAKE_PRIVATE, 1) = 1
write(29, "\1\0\0\0\0\0\0\0", 😎 = 8
I'm not sure if this is meaningful or indicates a problem.
- MonikaE4 years agoHelpful | Level 6It's working again.I ran ~/.dropbox-dist$ strace -f ./dropboxd.It often showed ("Vorgang nicht zulässig" = "activity not allowed"):[pid 8640] openat(AT_FDCWD, "/home/monika/Data/Dropbox/Dateien/programme/Videobearbeitung/software/otr-verwaltung3p/data/tools/intern-VirtualDub/wine/dosdevices/z:/usr/lib/jvm/java-1.11.0-openjdk-amd64/legal/java.compiler", O_RDONLY|O_NOATIME|O_CLOEXEC|O_DIRECTORY) = -1 EPERM (Vorgang nicht zulässig) zu sehenI moved the entire folder Videobearbeitung out of the Dropbox folder be on the safe side and restarted Dropbox.Immediately things improved, a notification showed "90 files deleted from Dropbox", my husband's PC showed "9 files changed" for a shared folder and after a while the systray icon stopped blinking and just showed the box (without arrows).
(The weird thing is that I had deleted all local files at one point and Dropbox had downloaded them - including the offending one.)
The "echo fs.inotify.max_user_watches=100000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p" probably also was part of the solution.
- Hannah4 years agoDropbox StaffHey Monika, thanks for keeping us updated.
Happy to see that you were able to resolve this.
This info might also prove useful to other users who may come across this issue, so we really appreciate it.
Make sure to let us know if you need anything else! - pierpiotr4 years agoExplorer | Level 4
Hi MonikaE,
I have the exact same problem stemming for the same background (upgrading from 18.04 to 20.04), but trying your solution here is what I get :
pier@pier-Buroo:~/.dropbox-dist$ ~/.dropbox-dist$ strace -f ./dropboxd. bash: /home/pier/.dropbox-dist$: Aucun fichier ou dossier de ce type
meaning: No such file or folder of this type
What did I do wrong ?
- MonikaE4 years agoHelpful | Level 6The command is like this:
cd .dropbox-dist
strace -f ./dropboxd
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