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Forum Discussion
Fred O.
3 months agoNew member | Level 2
Dropbox isn't syncing files between my old and new Windows computer.
Three days ago, I added Dropbox to a new ASUS Zenbook (Windows 11). Since then, no files have been updated on the ASUS although I have changed files on an old (Windows 10) Dell XPS.
I tried unin...
- 3 months ago
Fred O. wrote:
Do I need to re-install the app on the Dell?
Launch the Dropbox application and it should prompt you to link to an account. If it's already running, exit it and relaunch. Failing that, uninstall and reinstall.
Fred O.
3 months agoNew member | Level 2
Thanks for the previous attempts to solve my linking problem. Per Megan's directions, I did unlink my wife's MacBook Air after logging-in to the website. But now I do not see how to re-link my old Dell laptop. The only link link I see is "Link your team account," which does not seem relevant.
Do I need to re-install the app on the Dell? It is shown as currently installed and the Dropbox folder (not synched) is still on the laptop. I have also copied some files to a thumb drive that were updated on the Dell DB folder but not synched to the other machines so I don't lose them when the Dell is re-synched.
Please tell me how to proceed.
--- Fred
Rich
3 months agoSuper User II
Fred O. wrote:Do I need to re-install the app on the Dell?
Launch the Dropbox application and it should prompt you to link to an account. If it's already running, exit it and relaunch. Failing that, uninstall and reinstall.
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