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Zheszpar's avatar
Zheszpar
New member | Level 1
2 months ago

Dropbox Lite - "Can't upload. Please try again later."

Running into the error listed in the topic title. This is a fresh Dropbox Lite install. I've approved the login via email. The app was able to create a folder, but it refuses to upload any files. My ...
desktop
upload
Windows
Zheszpar's avatar
Zheszpar
New member | Level 1
2 months ago

Heya Walter,

Sure thing - thanks for looking into this! I'm just trying to transfer some tiny character files. 400kb between the two of them.

Edition    Windows 11 Pro
Version    24H2
Installed on    ‎12/‎16/‎2024
OS build    26100.2605
Experience    Windows Feature Experience Pack 1000.26100.36.0

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

What exactly is the program you are using to upload? Im not aware of an official Dropbox app called Dropbox Lite. Do you have a link or anything?

  • Zheszpar's avatar
    Zheszpar
    New member | Level 1
    2 months ago

    It used to be "Dropbox for S Mode", I grabbed it from the Microsoft store:

    https://apps.microsoft.com/detail/9wzdncrfj0pk?hl=en-US&gl=US

    https://help.dropbox.com/installs/dropbox-lite

    Looks like it was rebranded to Dropbox Lite at some point. I am not in S mode, but I use it on a laptop that has a 4g modem for maximum control over power and data usage. 

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      HI Zheszpar, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

      Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

      Are you able to upload files normally via the Dropbox site?

      • Zheszpar's avatar
        Zheszpar
        New member | Level 1
        2 months ago

        Heya Jay,

        Thanks for taking a look at this! I am on Dropbox Basic with exactly three devices. 

        I just tested uploading files from the laptop in question via the Dropbox site. I uploaded one file via Wifi on my home network, and then to test bypassing my ISP entirely I disabled my Wifi and uploaded the second file without issue via 4g LTE. Odd that the site works but the app does not, thanks for suggesting that!

        I've uninstalled the app, restarted the PC, and reinstalled it - same issue, just trying to upload a blank text file now, no go.

        I'm only using default Windows 11 security; Windows Security, Windows firewall, no VPN or proxy. 

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