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Forum Discussion

Walter H.11's avatar
Walter H.11
Explorer | Level 4
5 years ago

Dropbox not syncing, can’t get get response from Boxifier support

I am using Win10, Dropbox 104.4.175, with Boxifier 1.9.10.  I recently experienced a problem with syncing.  Dropbox says everything is synced but clearly several files are not synced to Dropbox on we...
Desktop
Sync
Third Party Integrations
  • Razvan Boxifier's avatar
    Razvan Boxifier
    5 years ago

    Hello Walter,

     

    Razvan from Boxifier here. Thank you for the heads-up and sorry for the delay! We managed to locate your e-mail in the Spam folder and you will get a response from my colleague Christine right away!

     

    Thanks,

    Razvan

Razvan Boxifier's avatar
Razvan Boxifier
Collaborator | Level 10
5 years ago

Hello Walter,

 

Razvan from Boxifier here. Thank you for the heads-up and sorry for the delay! We managed to locate your e-mail in the Spam folder and you will get a response from my colleague Christine right away!

 

Thanks,

Razvan

  • DanielS97's avatar
    DanielS97
    New member | Level 2
    3 years ago

    Hello Razvan,

     

    I have also emailed Christine with a similar query. Please could you look into this? Perhaps this has also gone into your spam folder.

     

    The email was sent on the 4th October at 16:48

     

    Many thanks 

     

    Daniel Smith

    • Razvan Boxifier's avatar
      Razvan Boxifier
      Collaborator | Level 10
      3 years ago

      Thank you for the heads-up, Daniel! I've just looked into this and indeed your e-mail was filtered out. Christine has now replied to you.

       

      Thanks,

      Razvan from Boxifier

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