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brett t.'s avatar
brett t.
Helpful | Level 5
2 years ago

Dropbox not uploading camera photos on OneUI Beta 6.0 Samsung S23+

S23+ Phone updated to OneUI Beta 6.0 last week and I lost the ability to have Dropbox autoupload camera photos.   On the Dropbox settings page, a warning icon "!" is next to "Camera Uploads". C...
Camera uploads
Error Messages
Mobile
Permissions
Sync
upload
  • Megan's avatar
    Megan
    2 years ago

    Hey brett t., let's jump right into this! 

     

    Have you tried clearing the app's cache, or uninstalling the app since this started happening? 

     

    Also, it will sound trivial, since you've already done an amazing job troubleshooting this but have you ensured that Camera Uploads are enabled in the Dropbox app settings?

     

    If you have any screenshots, they are more than welcome, just make sure to cover any personal info that might show there. 

     

    Keep me posted!

User from Denmark's avatar
User from Denmark
New member | Level 2
2 years ago
BenDBX wrote:

Hi Everybody,

 

This should be fixed with the newest release, and the workaround should no longer necessary. Please update your apps and let us know if the access request persists.

 

Regards,

Ben

Hi,
It is not solved. At least not in Denmark for Samsung S23 that has just gotten Android 14. I have updated to the latest Dropbox app.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi User from Denmark, sorry to hear that.

     

    Can you also try the solution provided above, and let me know if it helps?

    • User from Denmark's avatar
      User from Denmark
      New member | Level 2
      2 years ago

      Nancy, yes that worked/works. Sorry I should have provided that information in my first entry.

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