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Forum Discussion

Helpful | Level 5

2 years ago

Dropbox not uploading camera photos on OneUI Beta 6.0 Samsung S23+

S23+ Phone updated to OneUI Beta 6.0 last week and I lost the ability to have Dropbox autoupload camera photos. On the Dropbox settings page, a warning icon "!" is next to "Camera Uploads". C...

Megan
2 years ago
Hey brett t., let's jump right into this!

Have you tried clearing the app's cache, or uninstalling the app since this started happening?

Also, it will sound trivial, since you've already done an amazing job troubleshooting this but have you ensured that Camera Uploads are enabled in the Dropbox app settings?

If you have any screenshots, they are more than welcome, just make sure to cover any personal info that might show there.

Keep me posted!

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Dropbox Staff

Hi User from Denmark, sorry to hear that.

Can you also try the solution provided above, and let me know if it helps?

User from Denmark

New member | Level 2

2 years ago

Nancy, yes that worked/works. Sorry I should have provided that information in my first entry.

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