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nadahashmi's avatar
nadahashmi
Helpful | Level 5
7 months ago

Dropbox options to share a file/folder aren't available when right-clicking on Mac

hi,

 

I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to navigate to a web browser to share any file or folder. 

I not sure what happened that I cannot share directly from my mac - 

 

thanks,

Nada

 

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi nadahashmi, thanks for bringing this to our attention.

     

    Are you right clicking on files within the Dropbox folder, or from outside the Dropbox folder?

     

    Could you attach a screenshot showing the options you currently get when right clicking in Finder?

     

    This will help me to assist further!

    • nadahashmi's avatar
      nadahashmi
      Helpful | Level 5
      7 months ago

      I right click on files within the dropbox folder - so a file that is contained in a folder in the main dropbox folder. I am attaching a screenshot.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hey nadahashmi, thanks for the screenshot!

         

        Could you please let us know if the desktop app is running and syncing normally in your menu bar?

         

        Also, are you navigating your Dropbox folder on your computer or another location perhaps? It's not quite clear in your screenshot. 

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