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Forum Discussion
Sheqo
3 years agoHelpful | Level 5
Dropbox taking up "other files" Disk Space on MacOS
Hey,
I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020.
Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked...
Walter
3 years agoDropbox Staff
Hey Sheqo, sorry to hear you're having issues with Smart Sync.
If your desktop app is showing 'up to date' in your menu bar, could you try clearing your cache folder?
Let me know if that helps!
If your desktop app is showing 'up to date' in your menu bar, could you try clearing your cache folder?
Let me know if that helps!
- Sheqo3 years agoHelpful | Level 5
Hey Walter,
thanks for the reply!
Everything is up to date and I already cleared the cache folder, but that didnt solve my problem unfortunatly.
- Walter3 years agoDropbox StaffCould you send me a screenshot of the files and folders in your Dropbox folder Sheqo?
I would like to check their syncing icons and see if they're set to be 'online only' indeed.- Sheqo3 years agoHelpful | Level 5
Hey Walter
Here is a Screenshot of my "largest" Folder in my Dropbox:
As u can see, most of the folders are synched for "online only" with some exceptions for files I need frequently.
Here is another Screenshot of my files, where u can see, that the numbers doesnt add up. It says that there are 270GB in my user folder wich are nowhere to be found.
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