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dixiegirl's avatar
dixiegirl
Helpful | Level 5
11 months ago
Solved

Error 500 when trying to login to dropbox.com

I get an error message when I attempt to log onto drop box.  dropbox.com/home; Can someone advise? 
Error Messages
Web
  • Hannah's avatar
    Hannah
    11 months ago

    Hey dixiegirl, we did have an issue with our website showing a 500 error when trying several things, but it has since been resolved.

     

    If you're still experiencing this issue, try a different browser or a private browsing window, to see if that helps.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

Have you tried clearing temp internet files?

dixiegirl's avatar
dixiegirl
Helpful | Level 5
11 months ago

Hello- I have none of those items listed.  I was using dropbox all week and last night without an issue. In all honesty- I don't know how to check for any of these issues.  

Thank you. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey dixiegirl, we did have an issue with our website showing a 500 error when trying several things, but it has since been resolved.

     

    If you're still experiencing this issue, try a different browser or a private browsing window, to see if that helps.

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