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VladBusca's avatar
VladBusca
New member | Level 2
6 years ago
Solved

error moving dropbox

Hello I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again". Tried this advice, didn't ...
Create
desktop
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there VladBusca - sorry to hear that!

Can you send me a screenshot of the exact error you get?

Also, could you please let me know if you've restarted your computer since you first noticed this?

If you did and this persists, could you access your task manager and see if there are any processes that could be accessing your Dropbox files and close them from there?

Let me know what you find and we'll take it from there.

  • VladBusca's avatar
    VladBusca
    New member | Level 2
    6 years ago

    Below the printscreen. Yes I restarted the computer several times. Also tried the task manager option (mentioned this in my initial post).

    Thanks

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Sorry to hear this persists for you Vlad. 

      Could you open your task manager and send me a screenshot of your active processes at the moment so I can investigate further? 

      • VladBusca's avatar
        VladBusca
        New member | Level 2
        6 years ago

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