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error moving dropbox
Hello
I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again".
Tried this advice, didn't ...
Thanks for the update Vlad - most appreciated!
All's well that ends well I guess - right :wink:
In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!
Have a lovely weekend guys (VladBusca & CoastalAnn).
P.S: For Ann's solution, please visit the following Help Center article:
https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile
P.S.2: For Vlad's solution, please see here:
Below the printscreen. Yes I restarted the computer several times. Also tried the task manager option (mentioned this in my initial post).
Thanks
Walter
Dropbox Staff
Dropbox StaffSorry to hear this persists for you Vlad.
Could you open your task manager and send me a screenshot of your active processes at the moment so I can investigate further?
- Walter
Thanks for the screenshots Vlad!
As there quite a lot processes that could be causing this, I've followed up internally via email to your Dropbox associated address so we can work on this together.
Take a look at your inbox please and we'll take it from there.
Hi Walter,
I am having the exact same problem. My PC went down yesterday and I am now installing Dropbox on a new PC. The new PC has a small SSD (C:) drive for Windows and a large internal (D:) data drive. Obviously, I do not want dropbox on the small C: drive but I am unable to move it to the D: drive because I get the "some files can't be moved, please select a new location or close some open files and try again" message. Were you able to solve Vlad's problem?
Thank you.
Ann
