Forum Discussion

VladBusca's avatar
VladBusca
New member | Level 2
6 years ago
Solved

error moving dropbox

Hello I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again". Tried this advice, didn't ...
Create
desktop
Error Messages
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for the update Vlad - most appreciated!

All's well that ends well I guess - right :wink:

In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!

Have a lovely weekend guys (VladBusca  & CoastalAnn).

P.S: For Ann's solution, please visit the following Help Center article: 

https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile

P.S.2: For Vlad's solution, please see here: 

https://www.dropbox.com/help/desktop-web/advanced-reinstall

  • faculabo's avatar
    faculabo
    Helpful | Level 5
    6 years ago

    Hello guys!

    I'm having a lot of trouble with my Dropbox account since yesterday (with my personal account).

    Something changed with my Work Account, I don't manage that one... a studio with whom I worked once is the admin. They got me out, they added me again.. and now nothing syncs.

    I uninstalled Dropbox and installed again. But now I can't specify the folder.. Like a lot of people I use my Dropbox Folder on another Hard Drive..

    When I try to move, it says some files are in use, error, etc.. sometimes even Dropbox crashes and quits.

     

    Please Help.. I'm in the middle of some projects and can't sync.. it's TOTAL CAOS for me.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey there faculabo  - sorry to hear about this.

    Kindly note that I moved your post under this thread so as to ping you my previous suggestions since you're having the same issue with the OP.

    Could you take a look and let me know how it goes? 

  • faculabo's avatar
    faculabo
    Helpful | Level 5
    6 years ago

    Thanks Walter! This little trick did the job :)

    So, I just needed to click on the Advanced Settings!! I never ever saw it..

    I recommend making this more obvious for future releases..

    Anyways.. My bad!! Thanks for the quick reply..

    BACK TO WORK! LOL

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Glad to hear this worked out well for you faculabo - I appreciate you taking the time to submit your feedback as well; I'll make sure to pass your comments on to our product team.

    Have a lovely day in the meantime and should you ever come up with a Dropbox question or issue, don't hesitate to let us know; we're always a post away!

    Cheers!

  • faculabo's avatar
    faculabo
    Helpful | Level 5
    6 years ago

    "The deal is not done until the fat lady sings"

    Hello again Walter Now my Dropbox says: "Connecting..."

    And is stuck there! HAHAHA.. god, what a day :)

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for the update and sorry to hear that faculabo. 

    I guess you've rebooted your computer already so can you please check if this is caused by an antivirus, firewall or even a proxy/VPN setting on your computer?

    If that's not the case, please let me know. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!