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error moving dropbox
Hello
I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again".
Tried this advice, didn't ...
Thanks for the update Vlad - most appreciated!
All's well that ends well I guess - right :wink:
In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!
Have a lovely weekend guys (VladBusca & CoastalAnn).
P.S: For Ann's solution, please visit the following Help Center article:
https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile
P.S.2: For Vlad's solution, please see here:
Walter
Dropbox Staff
Dropbox StaffHey there jimgarnish - sorry to hear about this.
As I wanted to have a better view of the problem at hand, I just reached out to you via your Dropbox associated email address - take a look at your inbox and we'll take it from there.
In the meantime, note that I moved your post under this thread so as to ping you with some suggestions other users found helpful. At your earliest convenience, you can take a look at those too.
Poka: I've also sent you a brief message to your Dropbox associated email address so we can work on this together. Keep an eye out for my email and get back to me there so we can have a further look into this with all of my tools at my disposal.
Thank you both!
now I have the same issue, cannot move dropbox folder, geht the same error as in the screenshots above.
Is there a timeline by dropbox for a solution or is it still an unknown issue?
- Walter
Thanks for your report nei a. - I just reached out to your Dropbox associated email address so we can have a further look into this.
Take a look at your inbox and we'll take it from there. Thank you!
Running into a similar issue on Dropbox on web browser (Safari). Trying to move a folder from my root directory into a different folder. Getting the error: "Couldn’t move 1 item." (with the little red stop sign next to it).
Don't see any further explanation or what can be done. Would love some help. Thanks!
- Walter
Hi Blake!
If I have to be honest, I'm not getting the same results on my end. Could you try clearing your browser's cache, a private browsing window or even a completely different browser merely to exclude browser specific issues?
If the error you get is persistent across multiple browsers, please forward me a screenshot of it so I can further investigate.
Thank you so much and welcome to the Community blakekhodges!
