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Forum Discussion

New member | Level 2

11 months ago

Solved

Error(400) when users receive a link that I sent them.

My clients are receiving the message Error(400) when they click on the link that I send them. That is preventing them from accessing the files.

How do I get this resolved?

Ray B
11 months ago
The problem has corrected itself. Thank you.

Megan
Dropbox Staff
11 months ago
Hi Ray B, welcome to our Community!

Does this happen with every link you sent them or just a specific one?

What does the link look like, and did you follow the steps mentioned in this article, in order to create it?

Let me know more, and we'll take it from there!
- Ray B
  New member | Level 2
  11 months ago
  The problem has corrected itself. Thank you.
  - Walter
    Dropbox Staff
    11 months ago
    We're glad to hear it's sorted now and thanks for keeping us in the loop too Ray B
    
    See you around the Community and take care!

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