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OllyL's avatar
OllyL
New member | Level 2
4 years ago

Excel Pinned Files on Taskbar - Doesn't show DropBox files

Hi there,   I've had this problem before and can't remember how I fixed it. Basically there is a weird bug where spreadsheets stored in DropBox don't show up in the recent files when you right cl...
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Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hello there OllyL, I hope you're having a good day!

Does this happen with all Excel files in Dropbox?

Or do you see this happening for "Online only" files compared to "Local" files?

If possible, please try testing this by pinning a file that is "Online only", check to see if it's pinned, and then right click the file and choose "Smart Sync - Local" to see if it appears then.

Keep me posted with your findings!
  • mm33's avatar
    mm33
    New member | Level 2
    4 years ago

    This exact problem is happening to me now that i've upgraded to windows 10. And i check and its across multiple file types (doc, xls, ppt). And they are all local when i check smart sync status. 

     

    Any help would be appreciate, this is very frustrating

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hi mm33, let's see what we can do here! 

      Would you be able to send me a screenshot demonstrating what you see on your end?

      I'd appreciate having a clear visual. 

      Also, what version of the app do you use? You can see this simply by hovering your mouse over the Dropbox icon, near your WiFi.

      Keep me posted!
      • mm33's avatar
        mm33
        New member | Level 2
        4 years ago

        Using 128.4.2870. Below image on left shows the file when looking at smart sync. So i opened the file in question and saved and closed it. but then when right clicking on excel thats pinned to my taskbar i do not see the file. This same thing happens with excel, ppt, etc. 

         

        Recent views is turned on as if i do this with files saved to my C drive it works. 

         

         

         

         

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