Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

David C.163's avatar
David C.163
New member | Level 1
4 days ago

File right-click does not reveal menu options like 'make available offline' on Windows

When I right-clicks Dropbox files in Explorer, I only get these options: I am NOT getting the option to "make available offline". How do I remedy this? Thanks.    
desktop
sync
Windows
David C.163's avatar
David C.163
New member | Level 1
2 days ago

Hi Walter,

This is a brand new install of dropbox on a brand new Microsoft Surface PC.

Snip pictures of (i) OS system (ii) Dropbox desktop app and (iii) right click options are all below.  

 

(Btw, I uninstalled and reinstalled Dropbox but that did not help the situation.)

 Thanks! Greatly appreciate the help. 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 days ago

    Thanks for the additional info and the screenshots too David C.163 - much appreciated.

    Can you just hover you mouse over the Dropbox icon in your system tray to see its status and version as well? For example, is it 'up to date' or syncing? 

    Also, I'm still not able to see any syncing icons on your files in the Dropbox folder, so you might want to check if any 3rd party app is interfering (like cloud, syncing,  backup or security software). 

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions