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David C.163's avatar
David C.163
New member | Level 1
5 days ago

File right-click does not reveal menu options like 'make available offline' on Windows

When I right-clicks Dropbox files in Explorer, I only get these options: I am NOT getting the option to "make available offline". How do I remedy this? Thanks.    
desktop
sync
Windows
David C.163's avatar
David C.163
New member | Level 1
3 days ago

Hi Megan

Thanks for your thoughts. 

I've not updated the OS because the computer is brand new.

I went through the steps.

DropBox already occupies the first 10 places on the register. See below:

Hmm!?   

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    Thanks for checking anyways David C.163!

    In your two initial screenshots, it looks like you're clicking directly onto the Dropbox folder.

    If you click on a folder residing in your Dropbox folder, do you see the option there, or still no luck? 

    I'd also like to know the app's version and syncing status. You should be able to find that info by hovering your mouse over the little Dropbox icon on your task bar, next to your WiFi. Can you try once again? 

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