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Forum Discussion
mibble
3 years agoExplorer | Level 3
File Upload is Stuck in Endless "Finalizing" Loop
I'm the owner of this account, have created a folder for it ("free" Basic), and used the proper Dropbox channel to UL a file to it. Plenty of space available fpr the file. The person the folder is being shared with received their "folder share" notification. The endless loop is a new glitch, and nothing else about my machine has changed.
Mac M1 Air, OS 11.2.8, either Firefox 109.0.1 or Safari 14.1.2
- rofilmmediaExplorer | Level 4
Just a question to the Dropbox team:
This issue is on for quite a while now. And it makes Dropbox near to useless for me - except for having quite a few older file successfully uploaded and available to my community. Is there a kind of perspective when you will have solved the problem?
(My system: windows 10, Intel CPU, Google Chrome).
Thank you for answering (perhaps even to my email [removed per Community Guidelines), it´s important to know for my future buisness activities.
Sincerely
Rolf
- Nancy
Dropbox Staff
- BoggNew member | Level 2
I have been dealing with the stuck in finalize more forever. After seeing so many others with the same issue and Dropbox not fixing the problem, looks like I am officially done with Dropbox. They have been nothing but a pain and to deal with this now is very discouraging. I wished I never used Dropbox in the 1st place.
- jimjones1000New member | Level 1
Why does this problem persist for years on Dropbox?
- Nancy
Dropbox Staff
Hey jimjones1000, have you tested this behavior via a different browser/incognito window?
Is this happening only for the specific file you’re trying to upload to the Dropbox website or for any file you add to your web account?
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